The Learning Lab for Resiliency®

Learning Labs for Resiliency® are experiences in education, training and consulting that generate collective wisdom. LLRs take individual learning to the group stage, thereby improving teamwork and the achievement of social goals. Participating in LLRs contributes to action research about social resilience. Action research is a social science approach to the study of system change. Please click to learn more and sign up to be notified of future courses.


Increasing social resilience is a collaborative strategy for solving so-called “wicked problems.” Facilitators provide expert content, involving participants as colleagues and co-investigators. By selectively drawing attention to the dynamics of learning together, LLRs highlight diverse ranges of perspective, experience, and ways of knowing. Acknowledging and engaging these social elements of communication normalizes cultural differences. When proactively engaging difference is accepted as part of the natural condition for generating good solutions to tough problems, participants create wisdom. This collective wisdom can then be applied to design and implementation of comprehensive, creative and practical solutions to the critical challenges of our age.


The Real Value of Interpreting from Stephanie Jo Kent on Vimeo.

This talk at the 2013 Interpret America conference summarizes key points from my dissertation on simultaneous interpretation (Interpreting, 2014–available at

The claims made in this talk are based in theories of communication. If you want to learn more about the communication way of thinking, you’re invited to enroll in a continuing education course that I’ll teach in the Spring (2017) for the University of Massachusetts Amherst. Find more info at